Loki Privacy Policy

At Loki Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we at Loki Casino collect, use, store, and safeguard your information when you visit our website, register an account, or use any of our gaming services. By accessing Loki Casino, you agree to the practices described below.

Information We Collect

When you create an account or use our services, we collect certain categories of personal information necessary to provide you with a safe and compliant gaming experience. Our Loki platform gathers data directly from you, automatically through your use of our site, and occasionally from third parties such as payment providers and identity verification partners.

• We collect registration details such as your name, date of birth, email address, phone number, and country of residence.
• We gather financial information, including deposit and withdrawal history, payment method details, and transaction records.
• We track your gaming activity, including games played, wagers placed, and bonus usage, to improve our services and personalize your experience.
• Our systems automatically record technical data such as IP address, device type, browser information, and login timestamps.
• We may collect identity verification documents during our KYC (Know Your Customer) procedures.

How We Use Your Information

We at Loki use the information we collect for several legitimate business purposes. Our priority is to ensure account security, regulatory compliance, and an enjoyable experience for every player who visits Loki Casino.

• We use your data to verify your identity, age, and eligibility to play, particularly given our license from Anjouan under licence No. ALSI-202410047-FI2.
• Our team processes deposits and withdrawals, applying the minimum deposit and withdrawal limits described in our terms.
• We send you promotional communications, such as details of our welcome bonus or ongoing offers, unless you opt out.
• We analyze gameplay patterns to detect fraud, prevent money laundering, and support responsible gambling tools.
• We use cookies and similar technologies to remember your preferences and improve site functionality.

Legal Basis for Processing

Our Loki Casino operations are conducted by Tessera Limited S.R.L., registered in Costa Rica. We process your personal data based on several legal grounds, including the performance of our contract with you, compliance with legal and regulatory obligations, our legitimate business interests, and, where applicable, your consent.

Sharing Your Information

We do not sell your personal data to third parties. However, Loki Casino may share information with trusted partners who help us operate our business, such as payment processors (Visa, Mastercard, Skrill, Neteller, and cryptocurrency providers), identity verification services, regulatory authorities, and customer support tools including live chat and Telegram.

• We share data with payment providers to process deposits made via Open Banking, Apple Pay, Google Pay, or cryptocurrencies such as BTC, ETH, and USDT.
• We disclose information to regulators when legally required, including under our Anjouan license obligations.
• Our fraud prevention partners receive limited data to protect your account and our platform from abuse.

International Data Transfers

Because we at Loki Casino serve players across Asia, Latin America, India, Turkey, South Africa, Scandinavia, and Eastern Europe, your data may be transferred and processed in countries outside your own. We take appropriate measures to ensure your information remains protected wherever it is processed, in accordance with applicable data protection standards.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and regulatory requirements. Once your account is closed and no legal obligation requires further retention, we securely delete or anonymize your information.

Cookies and Tracking Technologies

Our Loki website uses cookies to enhance your browsing experience, remember your login details, and analyze site traffic. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect site functionality, including access to features like our mobile app or desktop platform.

Your Rights

You have several rights regarding your personal data when using our services. We at Loki are committed to honoring these rights promptly and transparently.

• You have the right to access the personal data we hold about you.
• You may request correction of inaccurate or incomplete information.
• You can ask us to delete your data, subject to legal retention requirements.
• You have the right to object to or restrict certain processing activities.
• You may withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact our support team via live chat, email, or Telegram, available 24/7 at support@Loki Casino.com.

Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our Loki Casino systems use encryption, secure servers, and strict access controls to safeguard your data, including sensitive financial details related to deposits and withdrawals.

Restricted Jurisdictions

Please note that Loki Casino does not accept players from certain restricted countries, including the USA, Russia, Ukraine, and others listed in our terms. If you reside in a restricted jurisdiction, we are unable to process your registration or collect your data for gaming purposes.

Responsible Gambling and Data Use

We use certain personal data to support responsible gambling initiatives, including monitoring deposit patterns and offering self-exclusion tools. Our goal at Loki Casino is to create a safe environment where you can enjoy slots, live casino games, and jackpots responsibly.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and any accounts found to belong to underage individuals will be immediately closed.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Continued use of Loki Casino after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we handle your personal data, please reach out to our dedicated support team. We at Loki Casino are available 24/7 via live chat, email at support@Loki Casino.com, or Telegram to address your privacy concerns promptly.